“I demand a new pair of jeans,” said the man holding a pair of Levis.
I had to ask, “What’s wrong with those?”
“Their flawed. The fabric has come apart. See?” he replied.
I looked at the spot he was pointing to. “Sir,” I responded, “Those are ripped. You must have gotten them caught on something.”
“I did no such thing,” he insisted as he started stomping around displaying his anger.
I was about to enlighten this man that when denim rips, it does so in an “L” pattern, like the one on his blue jeans. But before I could get the words out of my mouth I heard, “Mark, I’ll take it from here.” The words were spoken by the store manager, Jim.
Jim looked at the jeans. His fingers rubbed across the ripped area feeling the loose strings. He then looked at the tag over the right back pocket taking in the waist size and the length. He looked at the man square in the eyes, and said, “One moment.” Jim walked over to where we kept the Levis and he retrieved a brand new pair. When he returned to the sales counter he placed them in a shopping bag and handed them to the man. He smiled at him and said, “Here you go sir. Thank you for your business.”
I didn’t understand and started to ask Jim, “Why”, but Jim said to me, “Wait.” After the man left the small clothing store, in the small town, Jim turned and said to me, “Sometimes it is better to give a customer what they want, even when you know they are lying. You see, that man is satisfied. He knows he made a mistake, but he didn’t want to pay for it. He will return to do more shopping here.” I stood there, letting the words sink in, and then Jim said, with an old, wrinkled smile on his face, “And besides, I can send those jeans back and get refunded.” Jim was the man in charge, and Jim knew what could be done, and when.
Here’s the thing, all of us have made mistakes we don’t want to pay for. Some even deny it. God is the one in charge of everything. He will run his finger over the rip in your life feeling the loose disconnected strings. He will walk you over to a shelf where your new life sits. He will smile and offer it to you. You may be wondering how you can pay for it. Will your good deeds be enough? No, so how can you take it?
God will tell you how he gave his only son, Jesus to die on a cross and how his death pays for your new life. Then he will encourage you to accept this free gift. So if you are feeling lost, depressed, forgotten, or hopeless ask to speak to the one in charge. Receive his free gift of salvation. After doing so, I assure you, things will look up, and you will feel satisfied.
Copyright © 2020 Mark Brady. All rights reserved.
Years ago my husband and I were at a business convention where a multi-millionaire told a similar story about when he was working for his father in his department store. Something similar happened with a woman who had mangled her $200 (or it may have been $2000…) gown. That was when his father taught him “Give the lady what she wants,” and “The customer is always right.” He said he knew his father was wise but not that he was psychic. That year the woman’s husband struck oil, and over the next year she, her daughters, and her daughters-in-law spent well over a million dollars at their department store.
Wow! That’s an amazing story! Thank you for sharing, and for being a faithful reader. I appreciate you, and the words you share via your comments. Blessings to ya.
This is a great illustration, Mark. A group I am with is preparing a 40-Day devotional guide. May I use the content of this post as one of our daily meditations? Full attribution for you, of course!
Thank you. Yes, of course you have my permission to use, “I Want to Speak to the One in Charge” as a part of your group’s 40 day devotional. Thanks for asking though. I pray it will minister to all who read it. May God bless your all’s devotional project.
Thank you! We are distributing the daily meditations via email, on our website, and on our Facebook page. If you’d like to be included on the email distribution, let me know. Here is our website: https://bneyyosefna.com/
Yes, include me please. bradymarka@gmail.com I wish you would have included your website address and your Facebook page in case others wanted to join in that way as well. Thanks.
Our website address is in the post above, and I will need to be on a different device to be certain of our Facebook page address. But if you search for B’ney Yosef North America, you will find it.
I meant comment above, not post. 😉